Qubist Blog

WAVE 2017 Interview: Adrian Swinscoe, Consultant, Customer experience expert and Bestselling Author

Adrian Swinscoe is a Consultant, Customer experience expert and Bestselling Author. With book endors...
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How Icelandair uses employee engagement to improve customer service

Icelandair is capitalising on its innovative buddy system (featured recently in a Qubewhite paper) t...
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